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TellCulvers Survey: Complete Guide to the Culver’s Feedback Survey and Free Treat

If you enjoy Culver’s ButterBurgers, frozen custard, or cheese curds, the tellculvers survey is a simple way to share your opinion and earn a small thank-you on your next visit. Culver’s runs this guest satisfaction survey on the official website www.tellculvers.com to ask customers about food quality, service, cleanliness, and overall experience. In return, you usually receive a validation code that can be redeemed for a free scoop of frozen custard or a similar offer printed on your receipt.

In this detailed guide, you’ll learn what the tellculvers survey is, who can join, which tellculvers.com survey code you need from your receipt, and a step-by-step process to complete the questionnaire online or by phone. You’ll also see common rules, eligibility requirements, rewards information, and troubleshooting tips based on the latest information from the official survey page and leading help sites.

  • Note: This guide is for information only. The official survey is hosted by Culver’s and its research partner SMG at tellculvers.com. Always follow the instructions on your own receipt and on the official website.

What Is the TellCulvers Survey and Why Does It Matter?

The tellculvers survey is Culver’s official guest feedback program. After you visit a Culver’s restaurant and make a purchase, your receipt may include an invitation with a survey code. Using that code, you can visit www.tellculvers.com survey and answer a short list of questions about your meal, the service, and the restaurant environment. At the end, you receive a validation code to write on the receipt and redeem during your next visit, usually for a free frozen custard or similar item.

Behind the scenes, the tellculvers survey is powered by a research company called Service Management Group (SMG). SMG specializes in customer satisfaction surveys, and the TellCulvers page clearly states that your responses are used to improve the Culver’s guest experience.

This means your honest answers help management monitor food quality, menu performance, staff friendliness, and store cleanliness. Over time, the data from the tellculvers.com survey allows Culver’s to spot patterns, fix problems, and recognize locations or team members who are doing a great job.

From a customer’s point of view, the survey is also a small reward system. Instead of entering a long sweepstakes with slim odds, the tellculvers survey typically gives every eligible participant a coupon code at the end. That code can be traded for a free scoop of frozen custard, a free cone, or another single-serve dish, depending on what is printed on your receipt and what your local Culver’s location offers at that time.

Another important benefit is that you get a direct channel to share both positive and negative experiences. If a location is especially clean and friendly, you can mention that. If something went wrong with your order or the service was slow, the tellculvers.com survey is a structured way to explain what happened. Many of the top guides and help pages about TellCulvers stress that honest feedback leads to real changes in staff training, menu choices, and store operations.

Finally, the survey is designed to be quick. Most sources estimate that it takes around five minutes to complete, as the question list is not very long and mainly uses rating scales plus a few open-ended comment boxes. So, with just a few minutes and your tellculvers.com survey code, you can help Culver’s improve while also getting a small treat for your next visit.

Eligibility, Rules, and Requirements for the www.tellculvers.com Survey

Before you sit down to complete the www.tellculvers.com survey, you should know the basic rules. These guidelines are taken from official eligibility and rules pages as well as detailed instructions on several long-form help sites that explain the TellCulvers process.

Basic Eligibility

Most versions of the rules agree on a few key points about who can take the tellculvers survey:

  • Recent purchase required – You must have a recent Culver’s receipt that includes a tellculvers com survey code or other entry details (like store number, date, and time) to begin the survey.
  • Age requirement – Many guides mention that you should be at least 18 years old to take the survey and redeem the reward, though some earlier sources note 13 as a lower age in older campaigns. Current guidance commonly uses 18+, so treat that as the standard.
  • Residency – You typically need to be a legal resident of the United States, and some rule pages also mention Canada and the United Kingdom for certain campaigns.
  • Exclusions – Employees of Culver’s, their immediate family members, and other related parties usually cannot participate in the com survey or redeem survey rewards.

Receipt and Survey Code Requirements

Your receipt is the key to the tellculvers survey. Without it, you cannot access the questionnaire or claim a reward. Here’s what most instructions say you need:

  • A survey invitation printed on the receipt
  • An 18-digit TellCulvers survey code (sometimes listed as 15–18 characters, depending on receipt style) located near the bottom of the receipt
  • A TRN (transaction) number, typically a 6-digit code near the top of the receipt
On the official survey page, you’ll see input fields for the Survey Code and additional details. The site also warns you not to use the letter “O” when entering the code, to avoid confusion with zero. This small detail shows that the tellculvers.com survey code is case-sensitive and must be typed exactly as shown.

Time Limits and Entry Limits

Most guides highlight a strict time window to complete the tellculvers survey:

  • You usually have 2–3 days from your visit to complete the survey. Some sources mention a 72-hour limit, while others say three days.
  • Each receipt can only be used once in the com survey. Once you finish and receive a validation code, that receipt is considered used.
  • There may be a limit to how many surveys you can complete per month (some older rules mention one survey per purchase and a cap per 30-day period).
Because rules can change, always check your current receipt and the official rules link shown on tellculvers.com for the most accurate details for your visit date.

Reward and Coupon Rules

The tellculvers survey reward is more like a thank-you coupon than a contest prize. Once you finish the questions, you receive a validation code on the “Thank you” page. That code must be written on your original receipt in the space provided and taken back to the same or participating Culver’s location.

Common reward rules include:

  • The coupon typically provides one free item, such as a scoop of frozen custard or a small cone, based on what your receipt states.
  • The reward is not transferable and not valid for cash, meaning you can’t swap it for money.
  • Usually, only one coupon can be used per person per visit.
  • Rewards may vary by location and can change over time. Always read the current offer printed on your receipt.

Privacy and Accessibility

Culver’s and SMG publish a clear privacy policy and an accessibility statement on the survey domain. The privacy notice explains how your information is collected, stored, and protected, and emphasizes that your privacy is important to them. The accessibility statement shows that SMG works toward following Web Content Accessibility Guidelines (WCAG) so that more users, including those with assistive technologies, can access the www.tellculvers.com survey comfortably.

Step-by-Step Guide: How to Complete the TellCulvers.com Survey Online

Now let’s walk through the tellculvers survey process from start to finish. This section uses the layout of the official survey page along with instructions collected from several leading help articles that cover the TellCulvers experience in detail.

Step 1: Keep Your Culver’s Receipt Ready

Now let’s walk through the tellculvers survey process from start to finish. This section uses the layout of the official survey page along with instructions collected from several leading help articles that cover the TellCulvers experience in detail.

tellculvers.com survey code

Step 2: Visit the Official TellCulvers Survey Website

Open your preferred web browser on a phone, tablet, or computer and type www.tellculvers.com into the address bar. Make sure you are on the official page, which clearly says “Culver’s Guest Satisfaction Survey – Welcome” and shows input boxes for the survey code.

tellculvers.com survey

Step 3: Choose Your Language (English or Spanish)

On the welcome page of the tellculvers survey, you may see an option to switch to Español if you prefer Spanish. Selecting your comfortable language at the start will make it easier to understand the questions and give accurate answers.

Step 4: Enter Your TellCulvers.com Survey Code and TRN

Carefully type the tellculvers.com survey code from your receipt into the Survey Code box. This is usually an 18-digit code printed near the bottom of the receipt. Then enter the TRN number (transaction number) in the field provided, which you’ll normally find near the top. The survey page reminds you not to use the letter “O” when typing your code, so double-check each digit before you continue.

tellculvers.com survey

Step 5: Confirm Your Visit Details and Start the Survey

After entering the codes, click the Start button. The system may confirm your store location and visit date. If the information looks correct, continue with the questions. If something doesn’t match your receipt, go back and check the numbers again. Incorrect codes are a common reason the tellculvers survey won’t start.

tellculvers.com survey

Step 6: Answer Questions About Food, Service, and Cleanliness

The main part of the tellculvers.com survey includes rating questions and comment boxes. Expect topics such as:

  • Overall satisfaction with your visit
  • Taste and temperature of your food
  • Speed and accuracy of your order
  • Friendliness of staff
  • Cleanliness of the dining area and restrooms
  • Value for money
tellculvers.com survey

You’ll usually use rating scales (for example, from “Highly Satisfied” to “Highly Dissatisfied”) and may have a chance to type personal comments at the end. Try to answer honestly based on that exact visit. Culver’s uses this information to improve, so honest criticism is more helpful than just clicking the highest option every time.

Step 7: Provide Optional Contact Details (If Requested)

Depending on the current version of the tellculvers survey, you may be asked for optional contact details like your name, email address, or phone number. These are usually used only if the company needs follow-up or wants to share special offers. Read each prompt carefully and only share information you are comfortable providing; the privacy policy linked on the survey site explains how your data will be used and protected.

Step 8: Receive Your Validation Code and Write It on the Receipt

At the end of the www.tellculvers.com survey, a “Thank you” screen appears with a validation code. This is the code you must write in the space shown on your original receipt. Keep that receipt safe and bring it with you on your next visit to Culver’s to claim the reward mentioned on the receipt—commonly a free scoop of frozen custard or another item.

tellculvers.com survey

Other Ways to Take the TellCulvers Survey and Redeem Your Reward

While most people use the online form, several top help sites mention that the tellculvers survey can also be completed by phone. This alternative is especially useful for guests who prefer not to use a computer or who have trouble with the website.

Phone Option for the TellCulvers Survey

Some guides explain that you can call a dedicated number after your restaurant visit to complete the tellculvers.com survey by phone:

  1. Use your receipt with the tellculvers.com survey code handy.
  2. Call the survey number (commonly listed as (800) 984-8186 in multiple guides).
  3. Enter or share the survey invitation code when prompted.
  4. Answer the automated questions or speak to the system as instructed.
  5. Write down the validation code given at the end and note it on your receipt.
This process mirrors the online tellculvers survey, but everything happens over the phone instead of in your browser.

Redeeming Your TellCulvers Validation Code

Redeeming your reward usually works the same whether you completed the tellculvers survey online or by phone:

  • Visit a participating Culver’s location before the expiry date on your receipt.
  • Present the original receipt with the com survey code and your handwritten validation code.
  • Order the item mentioned on the receipt (for example, a free scoop of custard with the purchase of another item, or a stand-alone free dish).
  • The cashier confirms the code and applies the reward according to their store’s rules.
Remember that each reward is subject to local rules, and staff may need to verify both the date of the visit and the validity of the code. Some eligibility pages also mention that the validation code works only for legal residents meeting age requirements and that alternative prizes or cash are not available.

Practical Tips to Make the Most of Your Reward

To get the best experience from your tellculvers survey reward:

  • Complete the survey quickly – Try to respond within 2–3 days of your visit so the receipt is still valid and your memory of the visit is fresh.
  • Keep your receipt safe – Without the physical receipt, you cannot show the original survey invitation or write the validation code in the correct spot.
  • Check local offers – The type of free item can vary by location and time. Always read the exact wording on your receipt.
  • Be courteous at the counter – When redeeming your coupon, present it before paying and mention that it is from the tellculvers.com survey, so the cashier can process it smoothly.

Troubleshooting, FAQs, and Honest Feedback Tips for TellCulvers.com

Even though the tellculvers survey is designed to be simple, a few common issues appear repeatedly in community discussions and guides online. Here are answers to some frequent questions, along with tips to share useful, honest feedback that actually helps Culver’s improve.

If the tellculvers.com survey code is not accepted on the website, try these quick checks:

  • Check the date and time – Your receipt may be too old. Many sources say you have only a short window (about 2–3 days or 72 hours) to take the tellculvers survey after your visit.
  • Confirm every digit – Make sure you are typing every digit correctly. Remember that the site warns against using the letter “O” in place of a zero.
  • Try another browser or device – If the page will not load or freezes, switching to a different browser (Chrome, Edge, Safari, etc.) or device (phone vs. laptop) can help.
  • Check JavaScript or ad-blockers – The survey page may need scripts enabled to function properly, similar to other Culver’s survey portals.

If none of this helps, you can contact Culver’s customer service through their main website or ask staff at your local store whether there are any temporary survey issues.

According to the most detailed rule pages, you must shop at Culver’s and have a valid receipt to complete the tellculvers survey. There is no general option for taking the survey without a survey code or proof of purchase.

If you want to share feedback without a receipt, you can still use Culver’s main customer contact channels (website contact form, phone, or in-store comments), but those will not usually earn a survey reward.

Most sources agree that the tellculvers.com survey takes about five minutes to finish, assuming your internet connection is stable and you answer questions without long breaks.

The usual reward is:

  • A validation code for one free item, such as frozen custard or a small cone, as printed on your receipt.
  • The reward is valid for one person and one visit, cannot be sold or exchanged for cash, and may vary by location.

From an ethical and practical point of view, it’s better to:

  • Use the tellculvers survey exactly as intended.
  • Answer honestly, even if some ratings are low.
  • Mention staff by name when they provide excellent service.
  • Redeem rewards at a normal pace, not daily or aggressively.

This helps maintain trust between guests, staff, and the company, and it keeps the survey valuable as a quality-control tool.

If you want your tellculvers survey responses to make a real difference, keep these tips in mind:

  • Be specific – Instead of saying “Service was bad,” say “I waited 15 minutes in the drive-thru at 7 pm, and my order was missing fries.”
  • Balance positives and negatives – If the food tasted great but the restroom needed cleaning, mention both. This helps management see where they are winning and where they need to improve.
  • Use the comment box wisely – The open-ended section is your chance to add details that rating scales cannot capture.
  • Be respectful – Calm, respectful language is more likely to be taken seriously and shared with staff for training.

Culver’s and SMG signal through their rules and policies that they value genuine, constructive feedback gathered through the www.tellculvers.com survey, not just high scores.

Culver’s has grown from a single restaurant in Wisconsin to more than 1,000 locations across 26 U.S. states. Because of this big footprint, some details of the www.tellculvers.com survey may feel slightly different depending on where you live, even though the core process is the same everywhere.

Availability by Country and Region

The eligibility pages for the tellculvers.com survey usually mention that you must live in the United States, the United Kingdom, or Canada to take part in the program. However, Culver’s restaurants themselves are mainly located across 26 U.S. states, especially in the Midwest and expanding markets like Texas, Florida, and Arizona.

What this means in simple terms:

  • If you live in a U.S. state where Culver’s operates, you can likely find a nearby restaurant, get a receipt with a com survey code, and participate.
  • If you are from the UK or Canada and see the survey rules mentioning your country, that often reflects older or broader legal wording. The practical ability to visit a Culver’s and receive a valid receipt still depends on where the restaurants actually operate.
  • For the latest list of states and cities that have Culver’s locations, you can use the official Culver’s store locator on their main website.

If you’ve moved recently or you’re traveling, you might want to know which Culver’s location is closest to you before you redeem your tellculvers survey reward. The official website has a “Find a Location” tool where you can:

  • Enter your city, state, or ZIP code
  • Let the site use “Use My Location” to detect your area
  • View a map and a list of nearby Culver’s restaurants, including distance and basic contact details

This is helpful because some receipts say you must redeem your tellculvers.com survey validation code at the same location where you made the purchase, while other locations may accept the coupon more broadly. The safest plan is to return to the same store printed on your receipt unless the staff tell you otherwise.

Culver’s core menu is built around ButterBurgers, frozen custard, cheese curds, and similar Midwestern favorites, but certain items can vary by state, city, or season. Because of this, the free item printed on your survey invitation may be slightly different from what you see in an online example. For instance:

  • One store might offer a free single scoop frozen custard.
  • Another might offer a small cone or a specific single-serve dish.

Always follow exactly what your receipt says. That small line of text is the “local truth” for your tellculvers.com survey reward.

Extended TellCulvers Survey FAQs

This section is written in a simple Q&A style so it can work well for readers who arrive from voice search or want quick answers about the tellculvers survey.

You should always go to the official website, which is www.tellculvers.com. The page clearly shows “Culver’s Guest Satisfaction Survey – Welcome” and has boxes for your survey code and TRN number.

Avoid look-alike websites that only talk about the survey but do not actually host it. Many third-party sites provide guides and tips, but they will eventually send you back to the official tellculvers.com survey page anyway.

Most up-to-date guides say that you usually receive a validation code for a free ice cream treat, such as:

  • A free ice cream cone
  • A free scoop of fresh frozen custard
  • Another single-serve dessert or snack

The exact reward depends on what is printed on your receipt and what the local restaurant is offering at that time.

Official-style rule pages and long-form guides agree on a few points:

  • You need a new purchase receipt each time you want to enter the tellculvers survey.
  • Each receipt can be used only once.
  • Some versions of the rules say you can join up to five times per month, but each entry needs its own new receipt and survey code.

Because details may change over time, treat the terms on your current receipt and on www.tellculvers.com as the final word.

Yes. The tellculvers.com survey is run for Culver’s by Service Management Group (SMG), a professional research and feedback company. The official page lives on the tellculvers.com domain and links directly to SMG’s privacy policy and accessibility statement.

To stay safe:

  • Always type the URL directly in your browser.
  • Check that the address bar shows com and secure HTTPS.
  • Avoid giving personal details on any site that looks suspicious or uses extra characters in the domain name.

Culver’s and SMG use your answers to understand how customers feel about food quality, service, cleanliness, value, and overall satisfaction. The goal is to identify patterns and take action so guests leave happy on future visits.

Examples of how your feedback can help:

  • Extra training for locations with repeated complaints
  • Menu tweaks if many guests ask for changes
  • Recognition for stores and staff that receive high ratings

The SMG privacy policy attached to the tellculvers survey explains how your data is collected, stored, used, and protected. It notes that participation is voluntary, information is safeguarded through technical and physical controls, and any future changes to the policy will be posted with a chance to opt out for older data.Culver’s Survey+1

If you are uncomfortable sharing certain details, you can skip optional fields or contact SMG’s privacy office as listed on the policy page.

How long is my validation code valid?

Some of the most detailed guides say that:

  • Your purchase receipt is often valid only for 48–72 hours to start the survey.
  • Your validation code is commonly valid for about 30 days from the date it is issued.

Again, rely on the small print on your receipt and any information shown at the end of your www.tellculvers.com survey session, as these can change over time.

Final Thoughts on the TellCulvers Survey

The tellculvers survey is a quick, simple way to support your local Culver’s restaurant while enjoying a small thank-you reward. By visiting www.tellculvers.com, entering your tellculvers.com survey code from a recent receipt, and spending a few minutes on honest answers, you help the brand track quality, reward great staff, and fix problems that might affect future visits.

Remember to check your receipt for eligibility, time limits, and the exact reward offered. Whether you take the tellculvers.com survey online or by phone, always complete it soon after your visit, keep your receipt safe, and treat the coupon as a small bonus for sharing your experience.

If you continue to enjoy Culver’s food, making the tellculvers survey part of your routine is a simple way to stay involved in shaping the service you receive, one visit at a time.